Refund policy
You have 24 hours to request a refund after placing your order! Once your ingredients are purchased, a refund is no longer possible. When a refund is processed your money will be refunded back to your original payment method and may take up to 3 business days to appear back in your account.
your item is returned to us automatically due to an incomplete address, you may email us at LLC.360JUICE@YAHOO.COM with your name and order number. Upon receiving your email regarding the return of your order, we will issue a refund minus shipping via a gift card. You may then use this gift card to place a new order, ensuring that you provide the correct information.
In the event that you receive a defective, damaged, or incorrect item, please contact us within 7 days of receipt, providing proof of the defect or damage. You may retain the original item, and we will promptly send you the correct replacement.
For any additional questions or concerns regarding returns, please do not hesitate to reach out to us at LLC.360JUICE@YAHOO.COM.
Thank you for your attention to these matters.
Sincerely,
Berny Nerestant
Nerest Essentials Customer Service